Welcome to Mystic Heist. By booking your stay and availing of our services, you agree to abide by the following terms and conditions:
1. Booking Policy
- All reservations are subject to availability at the time of booking.
- A valid ID proof is required for all guests during check-in as per government regulations.
2. Check-in and Check-out
- Check-in Time: 12:30 PM
- Check-out Time: 11:00 AM
Late check-outs may incur additional charges and are subject to availability.
3. Payment Policy
- Full or partial payment may be required at the time of booking to confirm your reservation.
- Cancellation and refund policies will apply as per the terms outlined during booking.
4. Cancellation and Refund
- Cancellation requests must be made in writing via email.
- Refunds, if applicable, will be processed within 7-10 business days.
5. Damages and Liability
- Guests are responsible for any damage caused to the property or its belongings during their stay.
- Mystic Heist is not liable for the loss or theft of personal belongings.
6. Conduct
- Guests are expected to maintain decorum and respect the privacy of other guests.
- Loud music and disruptive behavior are not permitted beyond 10:00 PM.
7. Pets
- Pets are not allowed unless explicitly mentioned at the time of booking.
8. Activities and Safety
- Participation in adventure activities such as trekking, skiing, and paragliding is at the guest’s own risk.
- Mystic Heist is not responsible for any injury or mishap during such activities.
9. Privacy Policy
- We value your privacy and ensure the security of your personal information. Details on data handling can be found in our Privacy Policy.
10. Amendments
- Mystic Heist reserves the right to modify these terms and conditions without prior notice.
For any queries or assistance, please contact us at mysticheistmanali@gmail.com
or +91 9311722788.