Booking and Refund Policy
At Mystic Heist, we strive to provide a seamless experience for our guests. To ensure clarity, please review our booking and refund policy outlined below:
Cancellation Policy
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How to Cancel
Inform us of your decision to cancel your booking through our website or via email. -
Refund Details
- Cancellation 30 Days or More Before Arrival
- Full refund of the booking amount.
- Cancellation Between 15 to 30 Days Before Arrival
- 85% of the booking amount will be refunded.
- Cancellation Between 8 to 14 Days Before Arrival
- 50% of the booking amount will be refunded.
- Cancellation Within 7 Days Before Arrival
- No refund will be provided.
- Cancellation 30 Days or More Before Arrival
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Credit Option
- If your booking amount is held as a credit, it must be utilized within one year from the date of booking.
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Host-Initiated Cancellations
- In the unlikely event that we are unable to host you, the complete booking amount will be refunded.
For any queries or concerns regarding the policy, feel free to contact us through our website or email.