Shipping and Delivery Policy
At Mystic Heist, we prioritize seamless service and the utmost comfort for our guests. Our Shipping and Delivery Policy ensures that all service-related aspects, including room preparation, amenities, and activities, are handled with care and efficiency.
1. Room Readiness
- Rooms will be prepared and ready for check-in at 12:30 PM.
- Any specific guest requests made during the booking process will be accommodated to the best of our ability.
2. Amenities and Services
- Complimentary and pre-booked amenities (e.g., room decor, food baskets, etc.) will be delivered to your room upon arrival or as requested.
- Adventure activities, special meals, or additional services are subject to confirmation and timely arrangement based on availability.
3. Special Deliveries
- For any special arrangements (e.g., surprise gifts, party setups), please inform us at least 24 hours in advance. Additional charges may apply.
4. Digital Deliveries
- For any digital services like booking confirmations, invoices, or event plans, Mystic Heist will email all relevant documents to the registered email address.
5. Limitations of Service
- Deliveries or special services may be delayed due to unforeseen circumstances, such as weather conditions or operational challenges. We will communicate any delays promptly.
- Mystic Heist reserves the right to modify or reschedule services in case of emergencies.
6. Guest Responsibility
- Guests are requested to provide accurate information during booking for seamless service.
- Notify us immediately if there are any issues with the services provided during your stay.
7. Contact Us
For questions or concerns about shipping and delivery of our services, please contact us:
- Phone: +91 9311722788
- Email: Mysticheistmanali@gmail.com