Privacy Policy

Privacy Policy

At Mystic Heist, we value the privacy and security of our guests’ personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, services, and facilities. By using our website, you agree to the practices described below.

Information We Collect

  1. Personal Information

    • Name, email address, phone number, and other contact details provided during booking or inquiries.
    • Payment information for secure transactions.
  2. Non-Personal Information

    • Browser type, device information, IP address, and website usage data collected through cookies and similar technologies.
  3. Third-Party Information

    • Information received from third-party booking platforms or service providers if you book through them.

How We Use Your Information

  • To process bookings and payments securely.
  • To communicate with you regarding your reservation or inquiries.
  • To enhance your user experience and improve our services.
  • For marketing purposes, such as informing you about promotions, unless you opt out.
  • To comply with legal obligations or resolve disputes.

Data Sharing and Disclosure

  • Third-Party Service Providers: We may share your information with trusted partners to process payments, facilitate bookings, or enhance services.
  • Legal Requirements: Your data may be disclosed if required by law or to protect our rights.
  • Business Transfers: In case of mergers or acquisitions, your information may be transferred to the new entity.

Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. While we strive to safeguard your information, no system is entirely secure.

Cookies and Tracking

Our website uses cookies to enhance functionality and improve your browsing experience. You can manage cookie preferences through your browser settings.

Your Rights

  • Access your personal data and request corrections.
  • Opt out of receiving marketing communications.
  • Request the deletion of your data, subject to legal or contractual obligations.

Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content.

Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page, and the updated date will be indicated at the top of the policy.

Contact Us

For questions or concerns about this Privacy Policy, please contact us at:
Email: mysticheistmanali@gmail.com
Address: Curve 30-31 Sethan Hamta Valley, 8 km from Prini, Manali, Himachal Pradesh 175136

We are committed to protecting your privacy and ensuring a safe experience with Mystic Heist.

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